Creating a volunteer portal to raise bone cancer awareness through our universal love for dogs
-
The Project
MVP Design
-
My Role
UX Designer
-
Timeline
Dec 2021 - April 2022
-
Tools
Figma, FigJam, Adobe Photoshop & Illustrator
A “Joint” Effort
Bone for Bone is a non-profit organization created to promote bone cancer awareness through a universal love for dogs. The non-profit has established university-wide volunteering chapters and opportunities for patients, physicians, college students, and the ordinary volunteer.
Problem Statement
Finding, signing up, and recording volunteer opportunities is a tedious process for the individual volunteer, and can discourage volunteering progress. The Bone for Bone volunteers need a log-in portal in order to access local and national opportunities, engage in a professional network, host fundraisers and participate in research.
Knowing Our Users
Getting to know the main user groups helped me to create a user-centric, accessible volunteer portal that complements each volunteer’s unique needs.
The initial design is created for university chapter volunteers and the independent volunteer. The portal will be used by volunteers belonging to a Bone for Bone chapter.
User Needs
easily create an account and join their local chapter
search, sign up for, and modify volunteering opportunities
network with other volunteers, healthcare and research professionals in their chapter or area
User Journey Map
Signing Up for Volunteer Opportunities
I outlined the user’s actions and corresponding emotions to carry out the task of signing up for volunteering. I then translated pain points into opportunities for a strong design.
Site Map
Lo-Fi Wireframes
Camera AI Scan Flow
AI Chat Flow
UX Sketches
Stepping into design, we created rough sketches of each page to visualize ideas for translating the user flows into a user experience. Below are each sketch with useful feedback given to take into account for the next version of the design.
Home Page
AI Chat Flow
Scan Flow
Lo-Fi Wireframes
Shop & Buy
AI Scan
Home
Onboarding
Registration
This is where my internship ended. The team continued on to design hi-fi wireframes, conduct user testing and iterate.
My role in UX research taught me a lot in how to understand user needs by directly speaking with them, translating those findings into customer journeys and user flows, and reflecting those in design solutions with new features to solve user problems.
Check out my other projects!